Cancellation & Refund Policy – Lata Aashram

At Sadiva foundation, we value the trust and support of every donor. To maintain transparency and ethical practices, we have established a clear Cancellation and Refund Policy for all donations made through our website.

1. Donation Cancellation Policy

Donations made to Lata Aashram are processed immediately to support our ongoing social welfare activities.
If you have made a donation by mistake or entered an incorrect amount, you may request a cancellation within 24 hours of the transaction.
Cancellation requests must be sent to us via email at [Add NGO email ID] or through our official contact page, along with the payment details.

2. Refund Policy

Refunds will be considered only when the request is made within 24 hours of the donation.
Once the donation amount has been utilized for project activities, refunds cannot be processed under any circumstances.
Approved refunds will be credited back to the donor’s original payment method within 7–10 working days, depending on the bank/payment gateway processing time.
Transaction charges or payment gateway fees (if applicable) may be deducted from the refund amount.

3. Non-Refundable Payments

All donations made voluntarily to Lata Aashram are treated as non-refundable contributions toward our charitable work.
Event registrations, sponsorships, or special campaign contributions are non-refundable, except in cases where the event has been cancelled by the NGO.

4. Duplicate Transaction Situations

If a donor accidentally makes a duplicate payment, they may request a refund by providing:
- Donor name
- Transaction ID
- Date and amount of the donation
After verification, the duplicate amount will be refunded or adjusted as per the donor’s preference.

5. Discretion of Management

All refund decisions are subject to review and approval by the management of Lata Aashram.
The NGO reserves the right to refuse any refund request that does not meet the conditions mentioned above.